This comprehensive course equips HR professionals with the skills to harness data-driven insights for smarter decision-making in recruitment, retention, employee engagement, and performance management. By integrating HR metrics with advanced data analytics tools, participants will learn to move beyond intuition-driven practices and adopt evidence-based strategies that drive organisational performance. With a focus on descriptive, diagnostic, predictive, and prescriptive analytics, this programme provides the tools and methodologies to transform HR into a strategic business partner. 

Course Content 

      •  Evidence-based HR and the analytics cycle

      •  Identifying and applying key HR metrics

      •  Leveraging internal and external workforce data

      •  Recruitment, talent management, and succession planning analytics

      •  Driving organisational change with HR data insights

      •  HR data analysis using Power BI and Databricks

      •  Metrics for workforce planning, learning & development, and employee well-being

      •  Productivity and performance measurement tools

      •  Building HR analytics capability and embedding an analytics culture

      •  Data collection, security, and diagnostic workforce techniques

      •  Hypothesis testing, regression, ANOVA, and other statistical applications

      •  Customer service metrics, efficiency tracking, and complaint resolution